Refund and Exchange


– Product(s) can be exchanged within 30 days  from the date of purchase/invoice.

– Due to the differences in color, monitors/screens and lighting used during photoshoots, the exact color or texture of the final item may slightly vary from what is seen on screen, therefore products cannot be exchanged for this reason.

– For online exchange, orders placed within Pakistan, Rs.300 will be charged by the courier company, rider will come again, and you will have to exchange it with him.

– International Orders can be exchanged by sending the item back. Once the item is received the exchanged articles will be dispatched. Shipping cost will apply.

– Used Items Will Not Be Catered Under Any Circumstances.

Fastest way of getting an exchange is to contact us by emailing us at or you can call us at Laces Customer Care  +92 (301) 6386241 or +923016386241. Provide all the required information and we will schedule an exchange from your doorstep.

Your relationship with LACES. is truly valued and we’re committed to providing you with the highest level of customer service. If you have any further questions or require any additional assistance, please inbox us on our Facebook page, e-mail us on or call us at +92 (301) 6386241

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